FAQ
24th December 2025
Happy Christmas Everyone! The shop is now open for business again. Orders will take between 4-6 weeks to dispatch. All orders to the USA will be sent via Royal Mail duties paid. All EU orders will be sent via Parcelforce, with duties paid. All other international orders will be sent via Royal Mail tracked services (non duties paid)
UK orders will be sent via Royal Mail Tracked 48.
Once orders are ready for dispatch I will send an email with all tracking details.
If you have any questions, or would like a custom order, please contact me at carol@fellviewfibres.co.uk
How can I pay?
We use PayPal as our payment processor, so we accept Visa, MasterCard, American Express, and Discover. Or, you can pay using your PayPal balance.
Is your site secure?
Yes. You pay through PayPal, the world's premier electronic payment solution, not through this site. We never even see your credit card number; PayPal just tells us that you've paid and we ship you your stuff. We get your money through PayPal later.
Do I have to have a PayPal account to buy?
No, you can pay with your credit card without a PayPal account.