FAQ
April 12th 2024 : The shop is now closed for a few weeks. I am still completing and dispatching orders as quickly as I can. If you would like an update on the progress of your order, please email me at carol@fellviewfibres.co.uk
UK shipping will be sent via Royal Mail (either first class or tracked 48) and all international orders will be sent using a tracked method. Once your item is shipped I will send you an email with your tracking information. Please note - for some of the dispatch messages that I have sent from the shop email address have been delivered to spam/junk folders - so please check these folders to check for replies and tracking information.
How can I pay?
We use PayPal as our payment processor, so we accept Visa, MasterCard, American Express, and Discover. Or, you can pay using your PayPal balance.
Is your site secure?
Yes. You pay through PayPal, the world's premier electronic payment solution, not through this site. We never even see your credit card number; PayPal just tells us that you've paid and we ship you your stuff. We get your money through PayPal later.
Do I have to have a PayPal account to buy?
No, you can pay with your credit card without a PayPal account.