FAQ

18th May 2025

Welcome! 

Since I have been away I have been looking into the issues which have cropped up thanks to new regualtions in both the EU and the USA.

I am happy to report that I can now dispatch orders to the EU - hurray!

As for the tarriff situation in the USA. The information that I have gained is that individuals can import upto $800 in a single order before tarriffs and other taxes will be levied. However, as the situation has been changing rapidly, it may be advisable to check for any new rules changes with your customs authorities.

If you have any questions, or would like to discuss a custom order, please contact me at 

carol@fellviewfibres.co.uk

How can I pay?

We use PayPal as our payment processor, so we accept Visa, MasterCard, American Express, and Discover. Or, you can pay using your PayPal balance.

Card logos

Is your site secure?

Yes. You pay through PayPal, the world's premier electronic payment solution, not through this site. We never even see your credit card number; PayPal just tells us that you've paid and we ship you your stuff. We get your money through PayPal later.

Do I have to have a PayPal account to buy?

No, you can pay with your credit card without a PayPal account.