FAQ

19th August 2025

Due to the upcoming changes to import taxes and tariffs being levied on packages to the USA, I have had to stop accepting orders from my friends in America.

I am presently investigating methods of shipping where taxes are paid when placing an order (so there are no horrible surprises!). As soon as I can organise this I will be accepting orders from the USA.again. Thank you for your patience!

If you have any questions, or would like a custom order, please contact me at

carol@fellviewfibres.co.uk

How can I pay?

We use PayPal as our payment processor, so we accept Visa, MasterCard, American Express, and Discover. Or, you can pay using your PayPal balance.

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Is your site secure?

Yes. You pay through PayPal, the world's premier electronic payment solution, not through this site. We never even see your credit card number; PayPal just tells us that you've paid and we ship you your stuff. We get your money through PayPal later.

Do I have to have a PayPal account to buy?

No, you can pay with your credit card without a PayPal account.