Shipping
Update : 17th October 2023
It takes approximately 1 hour to make up 100g of fibre, some preparations take slightly longer than others. Due to some health issues, present dispatch times are now approximately 8-9 weeks. I am making up orders as quickly as I can. If you would like an update on when your order is likely to be dispatched, please do not hesitate to contact me at carol@fellviewfibres.co.uk
UK shipping will be sent via Royal Mail (either first class or tracked 48) and all international orders will be sent using a tracked method. Once your item is shipped I will send you an email with your tracking information. Please note - for some of the dispatch messages that I have sent from the shop email address have been delivered to spam/junk folders - so please check these folders to check for replies and tracking information.
If you have any questions, or would like changes to a blend, or a custom order, please contact me at carol@fellviewfibres.co.uk
UK shipping will be by via Royal Mail first class, or Tracked 48. If you spend £30 or more in the shop, shipping will be free within the UK.
International Shipping will be a tracked service. You will be sent an email when your package has been dispatched, with a link to tracking.
Any over payment of shipping charges will be refunded via paypal.